1st Choice Energy SMS PRIVACY POLICY

Effective Date: 4/1/2026

By submitting this form and signing up for texts, you consent to receive text messages from 1st Choice Energy at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help. Information will not be shared with third parties.

1st Choice Energy will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that "Message and data rates may apply", "Message frequency may vary", and they can "text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent." They will also be informed that their information will not be shared with third parties.

At 1st Choice Energy, we value your privacy and make every effort to respect your wishes and personal information. In line with this commitment, we have established the following policy for the use of our SMS marketing service. Please read it carefully to understand how we collect, use, and manage your phone numbers.

TERMS & CONDITIONS FOR SMS

By submitting this form and signing up for texts, you consent to receive text messages from 1st Choice Energy at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help. Information will not be shared with third parties.

1st Choice Energy will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that "Message and data rates may apply", "Message frequency may vary", and they can "text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent." They will also be informed that their information will not be shared with third parties.

At 1st Choice Energy, we value your privacy and make every effort to respect your wishes and personal information. In line with this commitment, we have established the following policy for the use of our SMS marketing service. Please read it carefully to understand how we collect, use, and manage your phone numbers.

COLLECTION OF PHONE NUMBERS

We collect your phone numbers only when you voluntarily provide them to us, for example, during transactions, inquiries, or when you sign up for our promotional messages.

USE OF PHONE NUMBERS FOR SMS

Your phone numbers are primarily used to provide you with personalized services, updates, and promotional offers, and scheduling appointments. These text messages may relate to our products, services, discounts, or any updates that we think may interest you.  We may also provide special discounts or offers through SMS messages. SMS messaging charges may be applied by your carrier. We will only share your phone number with our SMS provider, subject to their privacy policy.

OPTING OUT OF MARKETING MESSAGES

Please contact us at 512-345-0956 to opt out of messaging.

PRIVACY OF PHONE NUMBERS

Texting opt-in information is not shared with any third parties. Once you have opted out, we will not send you any more SMS messages, nor will we sell or transfer your phone number to another party.

CHANGES TO THIS POLICY

We may periodically update this policy. We will notify you about significant changes in the way we treat your information by placing a prominent notice on our site.

We thank you for your understanding and cooperation. If you have any questions or concerns about this policy, please feel free to contact us at 512-345-0956.

  • Thank you for the quick and professional service.  We appreciated the thoroughness of Mr. Deron Neblett.  He was very good in explaining his findings and answering our questions.  We would definitely recommend your company to others.

    Joel and Judy Raymond
  • David did an energy audit on the house I bought.  He explained as he went along what he was doing and what would need done. Part of the attic needed added insulation, which he arranged to have done which was a great help to me. He was friendly and professional.

    Cathy G.
  • I wanted to let you know how very happy I was with the energy audit conducted by 1st Choice Energy. The work was done with care to get the most accurate evaluation possible.

    Mary Claire G.
  • I recently used 1st Choice Energy to perform a required Austin energy audit on my parent's home that I am assisting them in selling. They responded to my initial inquiry quickly, quoted a great price right then, and was able to schedule the audit within the next few days.

    David Shockley
  • Please accept my sincere thanks and appreciation for a job well done. You were knowledgeable and did a thorough study of the house. You were professional, skilled and conscientious.

    D. Linette Beal-Stubbs
  • 1st Choice Energy did a great job from start to finish on the weatherization work for my new home purchase!

    Kathryn
  • 1st Choice Energy gave excellent advice on what needed to be done to install a new A/C unit and to add insulation in our 60 year old house. They did the estimate which turned out to be by far the lowest.

    Matthias
  • 1st Choice Energy is simply The Best! Very friendly and professional, they know what they're doing and they do it quickly and thoroughly. They were on time and trustworthy, and explained the inspection process and the energy-saving recommendations clearly and logically.

    Margaret
  • 1st Choice Energy came over to help me understand why my electricity bill had jumped by 50%. They were extremely professional and helpful, fully explained the problem, and wrote me up a thorough recommendation.

    Anita
  • 1st Choice Energy was great to work with. They was very responsive and able to get everything set up for us very quickly. We had AC and weatherization work done. I would highly recommend 1st Choice Energy, especially if you're going through the Austin Energy Rebate or Loan route.

    Jeremy
  • I wholeheartedly recommend the services provided 1st Choice Energy.  When I first learned that I needed an energy audit before my final inspection could be completed, I was a little nervous about what needed to be done.

    Marianne